Refund & Returns Policy for Sadikaari.com
Effective Date: November 28, 2024
At Sadikaari.com, we strive to ensure customer satisfaction with every purchase. If you are not entirely satisfied with your order, this Refund & Returns Policy explains your options for returns, refunds, or exchanges.
1. Eligibility for Returns
You can request a return or exchange if:
- The product is damaged, defective, or incorrect upon delivery.
- The request is made within 7 days of receiving the product.
- The product is unused, in its original condition, with all tags, packaging, and accessories intact.
Non-Returnable Items:
- Personalized or customized items.
- Items marked as final sale or non-returnable on the product page.
- Digital goods, software, or subscriptions.
2. How to Request a Return
To initiate a return, follow these steps:
- Contact us at sadikaari30@gmail.com or call +91 9075081609 within 7 days of delivery.
- Provide the following details:
- Order ID
- Reason for return
- Supporting evidence (e.g., photos or videos of the damaged or defective product).
Our team will review your request and respond within 48 hours with further instructions.
3. Return Shipping
- For defective, damaged, or incorrect items, Sadikaari.com will bear the return shipping cost.
- For other returns (if applicable), the customer may be responsible for the shipping cost.
- Ensure the product is securely packaged to prevent further damage during transit.
4. Refund Policy
a. Refund Eligibility
Refunds are issued for:
- Orders canceled within 24 hours of placement (before shipping).
- Approved returns for damaged, defective, or incorrect products.
b. Refund Process
- Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5-7 business days and credited to the original payment method.
5. Exchange Policy
If you wish to exchange a product:
- Follow the same process as a return request.
- Exchanges are subject to product availability.
- If the desired product is unavailable, a refund or store credit will be offered.
6. Cancellation Policy
- Orders can be canceled within 24 hours of placement by contacting customer support.
- Orders that have already been shipped cannot be canceled.
7. Items Received by Mistake
If you receive a product you did not order:
- Contact us immediately at sadikaari30@gmail.com or +91 9075081609.
- We will arrange for a replacement or refund.
8. Changes to this Policy
Sadikaari.com reserves the right to update this Refund & Returns Policy at any time. Changes will be posted on this page with an updated effective date.
9. Contact Us
For any questions or concerns regarding refunds, returns, or cancellations, please contact us at:
- Phone: +91 9075081609
- Email: sadikaari30@gmail.com
- Address: Karad-Tasgaon Road, In Front Of Hotel Shivsharda, Palus